Shipping policy

Where we deliver

We deliver to mainland United Kingdom addresses only. We do not currently ship outside the UK.

How we deliver

Deliveries are made by DPD, UPS and Royal Mail, and by pallet carrier for larger consignments. Depending on what you have ordered, your order will arrive as:

a parcel delivery by courier, or
a pallet delivery by pallet carrier, or
collection from our depot in Macclesfield.

Please note the following about our deliveries:

Deliveries are not chilled. Kegs and other products are transported at ambient temperature. Please allow time to chill anything that needs to be cold before use.
Tail-lift is not guaranteed. Pallet and heavy deliveries may arrive on a vehicle without a tail lift. Please make sure someone is available who can help receive the goods.
Next-day delivery is not guaranteed. Royal Mail is a 3 to 10 working day service depending on postcode.

Delivery costs

Delivery is charged by the total weight of your order and is calculated and displayed at checkout:

Order weight	Delivery
Up to 5kg	£7.99
5kg to 20kg	£14.99
20.01kg to 60kg	£39.95

All prices shown on this site include VAT.

Collection

You can collect your order free of charge from:

KegDrop Macclesfield
Unit 1 Adelaide House
Adelaide Street
Macclesfield
SK10 2QS

Select collection at checkout. Orders are usually ready within 24 hours and we will email you when yours is ready. Please do not travel to collect until you have received that email.

Age requirements

You must be of legal drinking age, 18 years or older in the UK, to use this site or to purchase alcoholic products from it.

We are not permitted by law to supply alcohol to anyone who does not meet the legal age requirement. If you are under 18, please do not attempt to order these products and please stop using this site.

ID will be required on both delivery and collection of any alcohol purchased from this store, and the ID must match the person who placed the order. If nobody of legal age can produce ID, we will not be able to complete the delivery, and any re-delivery or refund will be handled at our discretion.

Damaged or missing items

Please check your order on arrival. For pallet deliveries, inspect the consignment before signing and note any visible damage with the driver. Contact us at info@kegdrop.co.uk as soon as possible if anything is damaged, missing or incorrect.

Empty kegs

We do not charge a deposit on any product, and we do not collect empties. Empty kegs are yours to keep, or you may return them to us at your own cost if you would prefer.